Terms and Conditions

1. Introduction

WagerWisp Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Information We Collect

To comply with UK gambling regulations and provide our services, we collect:

• Personal identification details (name, date of birth, address)
• Contact information (email, phone number)
• Payment details and transaction history
• Proof of identity and address documents
• Gaming activity and account usage data
• Responsible gambling settings and interactions

We are legally required to verify your identity and age (18+) before allowing you to gamble.

3. How We Use Your Information

We process your data for the following purposes:

• To comply with our legal obligations under UK gambling laws
• To verify your identity and prevent underage gambling
• To process transactions and prevent fraud/money laundering
• To provide customer support and account management
• To promote responsible gambling and player protection
• For security and regulatory reporting purposes

4. Data Sharing

We may share your information with:

• UK Gambling Commission and other regulatory bodies as required by law
• Payment processors and financial institutions
• Identity verification and credit reference agencies
• GAMSTOP self-exclusion scheme when required
• Law enforcement agencies when legally obligated

We do not sell your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal data for as long as necessary to:

• Comply with UK gambling regulations (minimum 7 years)
• Fulfill our contractual obligations
• Maintain accurate financial records
• Prevent fraud and money laundering

Data may be retained longer if required by law or for ongoing legal proceedings.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data (subject access request)
• Request correction of inaccurate data
• Request deletion of data (where no legal obligation exists)
• Restrict or object to processing
• Data portability (where applicable)

Note that gambling regulations may limit certain rights where data processing is required by law.